Your flowers will be delivered fresh, beautiful and on time.
What more could you expect from one of The Largest Shippers of Flowers in Hawaii? Since we grow our own beautiful tropical flowers and have direct control of special order flowers from other neighboring growers we can offer a guarantee above and beyond other shippers. Flowers ordered from us ship from our location on the Big Island of Hawaii, directly to you without middlemen.
Flowers typically pass through many hands before reaching you, the local florist. As an original source grower we eliminate the middlemen and many of the concerns of freshness, availability, and delays which may be found when using a local third-party. And, as one of The Largest Shippers of Flowers in Hawaii we do have experience in handling even the largest of orders! We are so sure you’ll rest easy knowing your flowers are in good hands we’ve guaranteed it.
Exclusions Errors and omissions on your invoice are solely your responsibility. Please carefully review your invoice for accuracy.
Flowers are perishable and must be accepted, unpacked and cared for (care instructions are included) upon delivery. You are solely responsible for ensuring someone is available for receipt of your order. Orders not accepted upon the first delivery attempt or not picked up from your carrier within two (2) hours of arrival notification shall void our guarantee.
If you do find problems with your order you must notify us by telephone, fax or email within the same business day of the first delivery attempt or our guarantee shall be void. If you have been working with one of our representatives, please notify them as it may be very possible for us to quickly replace any damaged items.
In today's world every shipment of every item is subject to unforeseen acts of nature, random government inspections, shipper mishaps, airline security issues, delivery equipment failure, extreme weather conditions, or other delays. Our guarantee shall be void if the cause of a delay in your order is beyond our control or the control of the shipper.
We will gladly reship any damaged portion of your order or issue you a store credit for the price of those items at your option.
Agreement to Terms
By ordering you agree to the terms of our Shipping Policy and this Satisfaction Guarantee to the exclusion of any other written or verbal terms.